Questions

Virtual design is for those who need help with an overall vision and sourcing, but can execute the project themselves (purchasing and installation). PHI charges a fixed fee to do all the shopping for you, and you decide what you want to invest in on your timeline. It's easy, fun, personalized to your style and budget, and all done via e-mail/phone! 

WHAT IS VIRTUAL INTERIOR DECORATING OR 'E-DESIGN'?

1

The process usually takes 2-4 weeks per room (once a spot is available) and includes:
- Inquire / Join Waiting List and start a Pinterest board!
- Submit Payment, Measurements, & Online Questionnaires
- Phone Consultation (optional)
- Design Board Review & Feedback (2 revisions are complimentary)
- Design Package Delivery (includes a 2D and 3D floor plan/furniture layout, shopping list, final design boards, and install guides)

WHAT IS THE PROCESS AND TIMELINE?

2

PHI charges a fixed fee per room. Costs vary depending on the type of room (i.e. kitchen vs. living room) and the extent of design (décor only vs. full room). The prices range from $575 - $1,500 per room.  We also require a $500-$1,000 (refundable) furniture/décor retainer per room. When you contact us about a project, we will send you the full price list and more details! 

If you are interested in a one time video consultation ($350 / 55 minutes), click here to learn more and book an appointment time.

WHAT IS YOUR PRICING STRUCTURE?

3

The services PHI provides are not about saving clients money on product, but about access to unique product and a personalized, curated room design. Furthermore, in order to keep an affordable pricing structure for online designs, PHI does not do any purchasing for you. Interior designer discounts with most major retailers range from 10-25% off (regular priced items only). This level of discount is available to the public by signing up for emails, or by waiting for a sale.

Trade items from PHI Home are never above any applicable internet minimum advertised price, plus shipping and sales tax.  We offer 10% off IMAP/retail prices, before shipping, to our clients on all PHI Home items. 

DO YOU HAVE DISCOUNTS WITH RETAILERS?

4

No, Peggy will only communicate with you. Changing kitchen and bathroom layouts are not included in the scope of our fees. If contracted for kitchen, bathroom, or laundry design assistance, and a new layout or cabinetry is required, PHI will recommend one of the kitchen / semi-custom cabinetry experts that we partner with to assist with cabinetry selection and layout (our partners charge additional fees starting at $400). PHI will be looped into the process, and can assist with vision and suggest layout options.

PHI will provide suggestions for all fixtures, furniture, and hard finishes, but recommends seeing all hard finishes in person at local stores, slab yards, tile stores etc., or ordering samples online. We also recommend that you consult with your contractor before ordering. Purchasing and installation details for some hard finishes (such as countertops and cabinetry) are worked out between you and your contractor / builder / tradespersons.

DO YOU WORK WITH CONTRACTORS, ARCHITECTS, OR BUILDERS?

5

Typically shopping lists are a combination of both, depending on the budget.

If budget allows, trade items are sourced from the very best furniture manufactures, and clients purchase selected pieces through PHI Home. We are proud to offer our clients access to the highest quality trade furniture, that are largely not available via retail.

It is PHI's expectation that clients purchase trade items on their shopping list through PHI Home. Commissions we receive on product allow us to offer lower design fees and a fixed fee structure.

DO YOU SOURCE RETAIL OR TRADE?

6

Great! Peggy enjoys figuring out ways to mix styles and keep the furniture items or décor you already have. Let's tie everything together and make your space complete.

WHAT IF I HAVE SOME PIECES I WANT TO KEEP/INCORPORATE?

7

PHI understands purchasing a sofa online is not for everyone! If you request to see / sit-in furniture before purchasing, PHI will recommend pieces from retailers that have a local presence where you live.

CAN I SEE SOME OF THE ITEMS IN-PERSON BEFORE PURCHASING? 

8

After the online room survey is completed and the client agreement is signed, no room fee refunds are given for any reason. Peggy will make sure you love your final design! There are opportunities in the client experience to give feedback (see above 'process'). The Furniture / Décor retainer is refundable if a certain threshold of product is purchased from PHI Home.

WHAT IS YOUR REFUND POLICY? WHAT IF I AM NOT IN LOVE WITH THE DESIGN?

9

It is highly recommended that retail items be purchased as soon as possible. If a recommended retail piece sells out within two weeks of design delivery, PHI will find a new option(s) that fits the design. After two weeks, hourly charges will apply for any additional work on the project. Trade items are usually available on backorder, and can be purchased via PHI Home with a lead time.

WHAT IF SOMETHING SELLS OUT?

10

"Peggy truly was fantastic to work with! She has an amazing talent for interior design and we are so fortunate to have worked with her to create our dream home. She helped us take a stressful situation, and transformed it into a fun and easy process.

Peggy really goes above and beyond to help throughout the entire design process and is so patient. We absolutely cannot wait to continue to work with Peggy and her amazing design insight and would highly recommend her to our friends and family!"

YASAMIN I.

CHRISTINA C.

"I have had the pleasure of working with Peggy over the last few months. We worked on decorating an open concept room including my kitchen, dining and living areas. She absolutely nailed my style and I love the design boards she completed for me! She used floor plans to guide the proper sizing of pieces. She even suggests decor pieces and shows you how to style them on a coffee table or console, for example.

She was patient with me as I can be indecisive, and she was honest about her preferences for my rooms and didn’t just agree with me to agree. She was respectful of my budget.  I highly recommend Peggy for your design needs."

JILLIAN C.

"Being a busy, working mom, I knew what décor I liked when I saw it in a magazine or on a Pinterest page, but couldn't find the time to get it organized and find good pricing.  Peggy made that process super simple - she surveyed us about our style, looked at what I already had to work with, and then presented me with a curated collection of lovely things.

The entire experience of working with Peggy was wonderful - and the result is a functional, stylish, kid-friendly  home that we are very proud of and enjoy immensely."

EMILY W.

"Peggy has been instrumental in making our house a beautiful home.  She broadened our vision and gave us clarity on what we love which made everything come together perfectly.

Peggy is respectful of timeframes, prompt in communications, truly listens to your needs and has an incredible gift in design. She will exceed your expectations in every way.  We're so thankful for her help and look forward to hiring her expert eye again and again."

lindsay w.

"Peggy's design is both aesthetically pleasing while also keeping function in mind. My bedroom has become a place that I truly enjoy to spend time now, with areas to work and also to relax. It is so impressive how Peggy is able to present a design that is congruent with my style and meets both my needs and budget - all while working virtually.

She is so pleasant and easy to work with, which makes the process even more enjoyable. I highly recommend Peggy to anyone that wants to transform a space in their home."

LINDSEY H.

"I appreciate how much effort Peggy puts into every phase of the design process. She captured my style perfectly and knew exactly when to honor my preferences and suggest fun, new ideas I hadn't considered. We were in the middle of a huge renovation in a new home, and I felt so supported and advocated for throughout the entire process.

She is responsive, timely, and extremely professional. I appreciate how generous she is about sharing information and her expertise. Everything Peggy touches is gold! She is an absolute dream to work with!"

LEAH B.

"After purchasing a new home last year, I was completely overwhelmed with how to begin decorating. Peggy helped me narrow down my style and cast a beautiful vision for my home that I couldn't have seen without her.

She was great at using things I already owned and finding new pieces that I loved and were in my budget. Peggy is wonderful to work with and has truly helped make our house a beautiful home!"

ALISON f.

"Working with Peggy was such an amazing experience. She was able to take my scattered thoughts and ideas and tie them all together to create a warm, welcoming, and cozy space that I never would have been able to bring together on my own.

She was a constant source of inspiration and doing it all online was so convenient and easy! She helped me through the entire process...from helping me to figure out my favorite style, all the way to the tiniest details when decorating!"

MEGAN t.

"Peggy’s design eye is exactly what I needed to bring my living room to the place I wanted. She listened to my ideas, and helped transform them so that the final product surpassed my initial vision. The way she wove my styles together is really amazing!

I’m so thankful for all the time, personal touch, and effort Peggy dedicated to my living room. Her response time was exceptional and I felt like I was a priority as her client. Peggy is a goldmine of design knowledge!"

Christine w.

"Peggy was amazing to work with! As a busy mom of three, I didn't have the time or energy to put into styling, organizing and making my daughter's room her own. Peggy did an excellent job of putting together both mine and my daughter's ideas. She incorporated the furniture pieces we already had along with new décor to pull everything together in our price range!

She was quick and helpful in answering my questions even after the design was complete and we were putting the room together. Peggy is a very talented designer!"

NAVREET C.

"I am delighted to recommend Peggy Haddad as an interior designer. Even though our project was done virtually, I felt that she was with me every step of the way. Peggy was instrumental in recommending selections for my large scale kitchen and living area renovation. Her expertise especially to pick complementary fabrics and textures was outstanding. She was patient through numerous emails and phone calls and so prompt with all her replies. I love that she presents options at multiple price points and does not apply any pressure tactics.
It was a pleasure to work with her and I recommend her wholeheartedly."

LONI I.

"Peggy is so easy to work with and she made the whole process seamless and fun!

 She was able to stay within our budget, and still make home look incredible! We have had so many compliments & I feel like I live in a show-home now."

Meredith m.

"My bedroom and office/guest room are now my favorite rooms in the house. Peggy did a great job finding solutions to odd spaces and helped us maximize their use. She has an eye for how everything will come together through textures, colors, and layout. She pays attention to all the details and is a great listener.

Peggy is also able to work within your budget! She provided great options for me at different price points. I had a great partner in helping me get closer to my dream home. Thank you, Peggy!"

EMILY S. | JORDAN TERRELL GROUP

"We wanted our organization's office to feel like home - and boy did Peggy deliver! Peggy was so communicative throughout the whole process, even prepping us with wait times when deciding on what pieces to purchase. She listened to all our concerns and helped us create a vision that we LOVE.

Our team utilizes the space more than ever and we always get compliments on our lobby. We highly recommend her services!"

Kim M.

"I loved getting the design boards from Peggy - so beautifully done and clear on the layout. The feedback process worked great - we were able to discuss any questions and give feedback on the boards which helped in getting us to the exact design we wanted.

Peggy was so great to work with. She was always very responsive and clearly wanted to give us the look we were going for, and introduced lots of great options in the process. Peggy had really good communication throughout the project. I have already recommended her design services!"

shannon W.

"Peggy nailed the design for our vacation rental. She was able to convey a beach vibe while maintaining a casual, elegant feel. All of our guests rave about the decor!"

creds

Peggy Haddad in Westminster, CO on Houzz
Peggy Haddad in Westminster, CO on Houzz